Advanced Beneficiary Notification Form “Minimizing

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Advanced Beneficiary Notification Form “Minimizing Financial Liability” Sean M. Weiss Vice President DecisionHealth Professional Services

ABN Form Revised New Form Mandatory – March 1, 2009 Combines old ABN – G and ABN – L May render NEMB and HINN Obsolete Cost Estimate is Required Information

New ABN New Option – Beneficiary can choose to get service but not have Provider Submit Claim to Medicare.

New Name Advance Beneficiary Notice Becomes Advance Beneficiary Notice of Noncoverage But Same Initials - ABN

Limitation On Liability Medicare will pay a claim for a noncovered service if both beneficiary and Provider did not know, and could not reasonably be expected to know payment would not be made.

Limitation On Liability Beneficiary is presumed not to know unless written notice was given to the beneficiary Provider is presumed to know But liability limited if written notice was given to beneficiary

Limitation On Liability Properly filled out ABN shifts financial liability for uncovered service from Provider to Beneficiary, Defective ABN is ineffective to shift Liability.

Revised ABN Replaces ABN – G (General Notice) ABN – L (Laboratory) NEMB (Notice of Exclusion from Medicare Benefits) Used to advise beneficiaries before items or services that are not Medicare Benefits are furnished

Mandatory ABN Uses Items or services are not reasonable and necessary Items or services would be provided in violation of the prohibition on unsolicited telephone contacts Medical equipment and supplies supplier number requirements are not met Medical equipment and/or supplies denied in advance Custodial care Hospice patient who is not terminally ill

Voluntary ABN Uses Care that fails to met the definition of a Medicare Benefit Care that is explicitly excluded from coverage under Sec. 1862, such as: –Personal comfort items –Routine eye care –Dental care –Routine foot care

Voluntary ABN Uses (HINN) The Revised ABN may be issued in lieu of Hospital Issued Notices of Noncoverage. Hospital provides an Hospital Issued Notice of Noncoverage (HINN) if the inpatient care the beneficiary is about to, or is,receiving is not covered because: – Not medically necessary – Not delivered in the most appropriate setting; or – Is custodial in nature

Scope of Revised ABN For items and services provided under Part A and Part B and issued to beneficiaries of the fee-for-service program. Not for items or services provided under the Medicare Advantage Program or for prescribed drugs under Part D.

Content Requirements Name, address and phone number of Notifier Name of beneficiary – ABN will not be invalidated by a misspelling or missing initial as long as beneficiary or representative recognizes the name listed Medicare and Social Security numbers must not appear on ABN

List Specific Items or Services The specific items or services believed to be uncovered must be listed For partial denials the excess component must be identified For repetitive or continuous noncovered care, the frequency and/or duration must be specified – For extended treatment ABN is effective for 1yr. General descriptions of grouped supplies are permitted, e.g. “wound care supplies”

Reduction of Services Nature of reduction must be described. Example: – If wound care supplies reduced from weekly to monthly, it would be inappropriate to list: “Wound care supplies decreased”

ABN Triggering Events A. Initiations An initiation is the beginning of a new patient encounter, start of a plan of care, or beginning of treatment. If a notifier believes that certain otherwise covered items or services will be noncovered (e.g. not reasonable and necessary) at initiation, an ABN must be issued prior to the beneficiary receiving the non-covered care. B. Reductions etc.). For example, a beneficiary is receiving outpatient physical therapy five days a week and wishes to continue therapy five days; however, the notifier believes that the beneficiary’s therapy goals can be met with only three days of therapy weekly. This reduction in treatment would trigger the requirement for an ABN. C. Terminations Termination is the discontinuation of certain items or services. An example would be when a physical therapist no longer considers outpatient speech therapy described in a plan of care reasonable and necessary. An ABN would have to be issued prior to the termination of the speech therapy. If the beneficiary wishes to continue receiving noncovered speech therapy treatments upon receiving the ABN, he or she must select Option 1 or 2 on the ABN stating that he or she wants to receive the services and agrees to be financially responsible if Medicare does not pay. Note to Hospice and CORF Providers: In cases where there is a complete cessation of all Medicare covered services, the Expedited Determination notice must be issued by hospice and CORF providers. See 、 50.14.5 for detailed instructions on issuing Expedited Determination notices.

Preparation Requirements A. Number of Copies: A minimum of two copies, including the original, must be made so the beneficiary and notifier each have one. The notifier should retain the original whenever possible. B. Reproduction: Notifiers may reproduce the ABN by using selfcarbonizing paper, photocopying, digitized technology, or another appropriate method. All reproductions must conform to applicable form and manual instructions.

Preparation Requirements C. Length and Size of Page: The ABN form must not exceed one page in length; however, attachments are permitted for listing additional items and services. If an attachment sheet is used, a notation must be inserted in the items/services (D) area of the ABN notice. Attachment pages must include the following: – – – – Beneficiary’s name; Identification number (optional); Date of issuance; Table listing the additional items and/or services (D), the reasons Medicare may not pay (E), and the estimated costs (F); and – A space underneath the table designated for Blanks (D)-(F), in which the beneficiary inserts his or her initials to acknowledge receipt of the attachment page.

Customization Notifiers are permitted to do some customization of ABNs, such as pre-printing information in certain blanks to promote efficiency and to ensure clarity for beneficiaries. Notifiers may develop multiple versions of the ABN specialized to common treatment scenarios, using the required language and general formatting of the ABN. – Blanks (G)-(I) must be completed by the beneficiary or his or her representative when the ABN is issued and may never be pre-filled. – Lettering of the blanks (A-J) should be removed prior to issuance of an ABN. If pre-printed information is used to describe items/services and/or common reasons for noncoverage, the notifier must clearly indicate on the ABN which portions of the pre-printed information are applicable to the beneficiary. – For example, pre-printed items or services that are inapplicable may be crossed out, or applicable items/services may be checked off. Providers may pre-print a menu of items or services in Blank (D) and include a cost estimate alongside each item or service. – For example, notifiers may merge the items/service section (Blank D) with the estimated cost section (Blank F), as long as the beneficiary can clearly identify the services and related costs that may not be covered by Medicare.

Modifications The ABN may not be modified except as specifically allowed by these instructions and approved by the appropriate CMS Regional Office. Notifiers must exercise caution before adding any customizations beyond these guidelines, since such alterations could result in the ABN being invalidated and make the provider liable for noncovered charges. Medicare contractors are responsible for determining whether an ABN is valid, and usually this determination is made as part of their review of ABN-related claims; – any complaints received regarding delivery of/failure to deliver an ABN may be investigated by the Medicare contractors and/or CMS’ central or regional office staffs.

Cost Estimate (New Mandatory Item) Notifiers, must make a good faith effort to insert a reasonable estimate for all of the uncovered items listed In general the estimate should be within 100 or 25% of the actual costs, whichever is greater.

Cost Estimate (CMS Examples) For a service that costs 250 Any Dollar Estimate equal to or greater than 150 – Between 150 – 300 – No more than 500

Cost Estimate (CMS Examples) For a service that costs 500 Any dollar estimate equal to or greater than 375 – Between 400 – 600 – No more than 700

Cost Estimates Multiple items or services that are routinely grouped can be bundled into a single cost estimate. e.g., a group of laboratory tests, such as a basic metabolic panel.

Cost Estimates Providers can insert in the Noncovered services blank on the ABN a preprinted list of items or services with cost estimates alongside each item or service.

Cost Estimates If there is a possibility of additional tests or procedures whose costs cannot be estimated at the time of ABN delivery, Enter initial cost estimate and indicate the possibility of further testing or procedures

Cost Estimates If for some reason the notifier is unable to provide a good faith estimate, the notifier may indicate that no cost estimate is available. CMS expects that this will not be a frequent practice

Beneficiary Options Receive item or service and require provider to submit claim to Medicare Receive item or service and instruct provider not to submit claim to Medicare New Option – No appeal rights on non-coverage decision Decline item or service – No appeal rights

Delivery Requirements Delivered by suitable notifier to capable recipient and comprehended by recipient OMB approved Form used with all blanks completed Delivered to beneficiary in person, if possible Provided far enough in advance of furnishing items or services to allow beneficiary to consider all options

Delivery Requirements Explained in its entirety and all of the beneficiary’s questions answered If notifier cannot answer all of Beneficiary’s questions then beneficiary should be directed to 1-800-MEDICARE Signed by the Beneficiary

Beneficiary Signature Beneficiary or representative must sign ABN If beneficiary changes mind about selected option – Annotate ABN – Date annotation – Beneficiary signs annotation

Beneficiary Refuses to Sign If beneficiary refuses to choose an option or to sign ABN, Provider should indicate on ABN refusal to sign, – May have witness sign ABN – Consider not furnishing the item or service, unless health or safety of resident may be harmed.

Delivery Other Than In Person Telephone Mail Secure fax machine, or Internet email Notifier must receive a response from beneficiary to validate delivery, and Notifier must verify that contact was made in his/her records.

Telephone Delivery Must be followed immediately by either a hand-delivered, mailed, emailed or faxed notice The Beneficiary must sign and retain notice and send a copy of signed notice to the notifier. – If beneficiary does not return a signed copy, Notifier must document initial contact and subsequent attempts to obtain signed copy

Beneficiary Under Great Duress An ABN should not be given to a Beneficiary who is in a medical emergency of is otherwise in a situation of great duress A person under great duress is not able to understand and act on his/her rights.

EMTALA An ABN should not be given to a beneficiary in any case in which EMTALA applies, until the hospital has met its EMTALA obligations

Record Retention Copy of ABN to beneficiary Original to notifier Where notifier is not the entity who ultimately bills Medicare, a copy of ABN is given to billing entity e.g. physician issues ABN, draws specimen and sends to lab for testing.

Source Information 42 U.S.C. Sec. 1395pp 42 U.S.C. Sec. 1395y 42 CFR Sec. 411.400 et seq. Medicare Claims Processing Manual, Sec. 10 – 50.

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