BI206 Introduction to: System Center Data Protection Manager

BI206 Introduction to: System Center Data Protection Manager Raj Natarajan Infrastructure Architect Enterprise Group Microsoft Australia

Agenda Data protection trends Customer pain points Introducing DPM Key technologies Demos Partners Pricing / licensing Call to action

Industry Waves Backup and recovery evolution Future Today Majority of companies use tape Tape: one size fits all Backup once per day Tape recoveries slow & unreliable Administrators do all recoveries Disk based backup becoming cost effective Archive and Backup diverge Recovery in minutes or seconds Continuous backup End user recovery Self healing backups

Customer Data Protection Pain Points Customer Needs: Faster Recovery Recovery is unreliable and painful Too slow and expensive to recover files Recoveries are unreliable Rapid and Reliable Recovery typical recovery takes hours or days (slow, expensive) 42% of companies had failed recovery in past year 50% of customers wish for online backup verification Data protection is labor intensive All recoveries go through the server admin Solution with DPM Designed for fast recovery Enables a whole new recovery scenario end users: files admins: servers Snapshots enable multiple recovery points Recoveries are assured through verification

Customer Data Protection Pain Points Customer Needs: Eliminating Backup Window Backup is too complex, slow, and inefficient Shrinking backup window Continuous and efficient protection Growth in data makes it too difficult and time consuming to back up Backups too slow/lots of manual scheduling Mandated disaster recovery plans 24 hours of data loss assumed with tape Tape as one size fits all (file and server recovery, offsite protection and long term archive) Tape inconvenience and unreliability of is # 1 challenge Solution with DPM Faster and More Efficient Backup Never do a full backup from a production server again Avoid the shrinking backup window

Customer Data Protection Pain Points Customer Needs: Simpler Solution, Lower costs Current backup products are too complex, costly Operation al Simplicity Companies spend too much time and money on backup Labor is the majority of backup cost Branch office data protection is cumbersome Massive data growth increases costs Too many tapes Most disk-based backup solution are cost prohibitive Solution with DPM Designed to reduce TCO via continuous, disk-based backup Automatic protection schedules reduce operational costs, increase efficiency Allows end users to easily recover their own files Usability and easier management Integration into existing environment Industry standard hardware and software

Ideal Scenarios DPM is a solution for customers of all sizes but the ideal scenarios are: Medium-sized data centers Have aggressive Recovery Point Objective (RPO) Have a faster Recovery Time Objective (RTO) than tape can provide Significant costs associated with a data loss event Significant backup window issues Frequent file recoveries from tape Few IT staff Enterprises with lots of branch offices Many distributed branch office file servers Few or no dedicated IT staff in the branch Likely to currently use existing tape infrastructure High backup costs

Solutions With DPM Disk to Disk to Tape within data center Active Directory Clients File Servers DPM Servers Tape Library Agents DPM Server: Snapshots Active Directory Agents track / synchronize data from production servers to DPM Tape Library Windows Server 2003 or Storage Server Multiple, schedule driven point-in-time All agent communication initiated from DPS Maintains ACL’s copies SQL, Reporting Services Backup to tape from DPM Components: system filter, Coordinator Queries ADfile for new servers User-friendly, wizard driven up software and Lots ofWriter disksSDK (1.3X) –has Storage Pool VSSprotected available toset tape Each volume sync log (10% of volume size) Alerts for to various data protection meaningful restore partners provide integration Replica and Snapshots created for quick Agent overhead 3-5% events Read onlyDPM itself recovery Backup Deployed via DPM UI Redirects shadow copiesbased snapshots Source Copy-on-Write, software for tape backup

Implementation Scenarios Branch office data protection Backup process Clients New York DPM Server Corporate WAN Benefits Clients Chicago Headquarters Clients Los Angeles Agent deployed to branch office servers Agent captures data and replicates to DPM server in HQ DPM takes snapshots to enable recovery at multiple points in time Rapid & reliable recovery including end user recovery Less potential data loss Easy and efficient scheduling and management No trained staff needed in branch Reduce tape equipment requirements in the branch

Demonstration 3 simple steps for the IT Admin Protect Restore Monitor Johann Kruse National Technology Specialist Enterprise Group Microsoft Australia

Customers tell the best story. Des Moines School district “It’s going to save a tremendous amount of staff time doing recovery,” “Almost a full-time person was doing nothing but that (file recoveries) . It’s going to save us a lot of money just by allowing them to recover their own files.” Expect to shrink backup time from 36 hours to 2 hours for 100 servers New York City Department of Sanitation, Bureau of Motor Equipment “Ease of installation and use, handy management and reporting features, speed of recovery and cost-effectiveness of DPM blow the competition away” Shrunk backup from 48 hours to 10 minutes; drastically lowered failed backup jobs and error messages across 30 file servers NFL Football club Kansas City Chiefs "If you're not ready on game day, your opponent doesn't care." Anything we can do to get recovery done quicker, that's what we were looking for.“ Protecting multi-terabyte Windows Storage Server device Microsoft Information Technology Plan to deploy to protect file servers in 132 branch offices and replace 150 tape restores per month with DPM disk based backup Estimated 2.8m in savings

Microsoft IT Case Study Pain Points 17% Annual Failure rate on Tape drives Per Month - 40,000 backup jobs, 16000 errors 30% annual growth in data storage 5000 servers Solution 300GB Branch office data – 10 minute block level replication each night 14 DPM servers replaced 130 Tape libraries, media servers and associated infrastructure in branches Redmond – 4 DPM servers / 73 branch offices / 15.37 terabytes Dublin -- 5 DPM servers / 35 branch offices / 22.08 terabytes Singapore -- 3 DPM servers / 22 branch offices / 5.85 terabytes of data. Box: HP ProLiant GL380 G4 computers with 3.6Ghz processors and 4 GB RAM. Storage: EMC CLARiiON SAN with 320 GB SATA drives.

Release Roadmap System Center Microsoft’s management product line 2007 and Beyond Deeper application support: Advanced data protection features H2 2005 Microsoft Exchange Microsoft SQL Server Windows Sharepoint Services Other Microsoft apps Bare Metal Recovery Cluster Support Deeper SAN integration Microsoft Data Protection Manager File Protection and Recovery Efficient, continuous data protection Rapid and reliable disk-based data recovery Designed to work with current tape archive software

Pricing and Availability Data Protection Manager Server License Server and Agent model Same licensing model as MOM 2005 Agents: V1 is file servers only Available through all channels OEM, Volume, Full Packaged Product, Software assurance Languages English, German, French, Italian, Spanish, Chinese, Japanese, Korean Availability Public Beta - April ’05 Release – September 27th, 2005 Agent License Pricing US 950 for one DPM Server & 3 File Server Agents

Industry Partners Hardware Software

Resources/Tools Data Protection Server Web site Beta, whitepapers, deployment guide, solution documentation www.microsoft.com/dataprotectionmanager Community Chats, newsgroups Information [email protected]

2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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